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Macros 1.01 Information Packaging
Macros,help desk, help desk software, macro, type, web based help desk, keyboard shortcut, windows hot key, keyboard layout, hel
Description: Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.

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Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 Category:Business::Helpdesk & Remote PC
Type: Shareware Cost: $29.95 US Size: 975 K Released: 2006-09-22
Download: Macros 1.01 (975 K)


LIVECHAT ContactCenter 5.1 LIVECHAT Inc.
live chat, live help, live support, contactcenter, contact center, communicator, livehelp, helpdesk, help desk, IM, business ins
Description: LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.

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Platform: WinXP,Windows2000 Category:Business::Helpdesk & Remote PC
Type: Commercial Cost: $33.00 US Size: 6224 K Released: 2006-09-01
Download: LIVECHAT ContactCenter 5.1 (6224 K)


Commit CRM 3.7 Commit Business Solutions ltd.
computer repair, computer services, IT services, tech support software, CRM software, time billing, service software, helpdesk,
Description: Commit - CRM, Service and Billing for Small Computer Repair and Computer Services Businesses. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed for IT service providers who Provide maintenance services, Handle customer support calls and on-site visits, Sell hardware and off-the-shelf software, Bill customers for labor, expenses and products, Track Assets. Satisfy Customers, Increase Productivity.

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Platform: Win98,Windows2000,WinXP,Windows2003 Category:Business::Helpdesk & Remote PC
Type: Commercial Cost: $249.00 US Size: 18297 K Released: 2006-08-17
Download: Commit CRM 3.7 (18297 K)


Help Desk for IIS 2.0 MIS Utilities
help desk, helpdesk, web-based, web based, web-based help desk, web-based helpdesk, support desk
Description: Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.

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Platform: WinXP,WinNT 4.x,Windows2000,Windows2003 Category:Business::Helpdesk & Remote PC
Type: Shareware Cost: $199.00 US Size: 4208 K Released: 2006-08-02
Download: Help Desk for IIS 2.0 (4208 K)


MailManager 2.0 Logicalware Ltd
Email Response Management
Description: MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, businesses, education and government. It helps teams to deal with large volumes of email to organizational addresses such as info@example.com, sales@example.com or support@example.com. It provides reporting tools, an email search engine and tools for answering email quickly using standard templates and attachments.

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Platform: WinXP,Windows2000,Unix,Linux,Linux Console,Linux GPL,Linux Open Source,Mac OS X Category:Business::Helpdesk & Remote PC
Type: Freeware Cost: $0.00 US Size: 7103 K Released: 2006-08-01
Download: MailManager 2.0 (7103 K)


VersaSRS HelpDesk 3.2.3 VersaDev
Help Desk, Service Request, Incident, Issue, Service, web based, thin client, browser based, Call Centre, Contact Centre, Issue
Description: versaSRS Help Desk provides a flexible and scalable solution for managing service request processes and providing cost effective solutions to end users and customers. versaSRS Help Desk takes advantage of the latest advancements in browser technology to provide a more intuitive user interface. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'.

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Platform: Windows2000,WinXP,Windows2003 Category:Business::Helpdesk & Remote PC
Type: Freeware Cost: $0.00 US Size: 7483 K Released: 2006-07-26
Download: VersaSRS HelpDesk 3.2.3 (7483 K)


Boldchat Operator Client .NET 4.70 Bravestorm, LLC
software,crm,customer,customers,webmaster,support,sales,live chat,live help,live support,chat,contact,contacts,contact manager,e
Description: Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.

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Platform: Win98,WinME,Windows2000,WinXP,Windows2003 Category:Business::Helpdesk & Remote PC
Type: Freeware Cost: $0.00 US Size: 4627 K Released: 2006-07-25
Download: Boldchat Operator Client .NET 4.70 (4627 K)


Adventnet ManageEngine ServiceDesk Plus 5.5 AdventNet Inc
Help Desk, Service Desk, Asset Management, Trouble Ticketing, Helpdesk Software, SLA Management, Contract Management, Purchase O
Description: ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

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Platform: Windows2000,WinXP,Windows2003,Linux Category:Business::Helpdesk & Remote PC
Type: Freeware Cost: $0.00 US Size: 29180 K Released: 2006-07-05
Download: Adventnet ManageEngine ServiceDesk Plus 5.5 (29180 K)


Adondo Personal Audio Link 1.0 Adondo Corporation
pal, audio, remote, access, informaton, outlook, office, adondo, personal audio link, call your pc, speech recognition, voice re
Description: PAL enables you to call your PC from any phone to hear the information you need. PAL can: *Read and reply to email *Play podcasts *Provide instant traffic reports for your local roads *Voice-dial Outlook contacts *Recite information from documents and spreadsheets *Get stock quotes and weather reports *Read web pages and blogs *Get appointments and contact info PAL requires no expensive handheld device. It?s fast, easy, and hands-fre

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Platform: WinXP Category:Business::Helpdesk & Remote PC
Type: Shareware Cost: $99.00 US Size: 8495 K Released: 2006-07-04
Download: Adondo Personal Audio Link 1.0 (8495 K)


ENT Server (Desktop Edition) 1.4.21 Microforge.net LLC
Helpdesk, Network, Audit, Network Auditor, Network Auditing, Network Management, Management, Inventory
Description: Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.

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Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 Category:Business::Helpdesk & Remote PC
Type: Commercial Cost: $395.00 US Size: 88627 K Released: 2006-06-19
Download: ENT Server (Desktop Edition) 1.4.21 (88627 K)


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