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Category: Business::Helpdesk
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Macros 1.01
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Information Packaging
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Description: Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks.
>>Visit Publisher's Site
>>Screenshot
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Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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Category:Business::Helpdesk & Remote PC
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Type: Shareware
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Cost: $29.95 US
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Size: 975 K
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Released: 2006-09-22
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Download:  Macros 1.01 (975 K)
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Global Site Support 1.12
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Kangasoft Pty Ltd
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Description: Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems, Intuitive customisable interface, Can create standard answer database, Services for retrieving external customer data , No installation or hardware required
>>Visit Publisher's Site
>>Screenshot
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Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
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Category:Business::Helpdesk & Remote PC
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Type: Commercial
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Cost: $23.00 US
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Size: 290 K
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Released: 2005-06-22
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Download: Global Site Support 1.12 (290 K)
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BridgeTrak Help Desk Software 7.0 Build
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Kemma Software
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Description: Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive.
>>Visit Publisher's Site
>>Screenshot
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Platform: WinXP,Windows2000,Windows2003
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Category:Business::Helpdesk & Remote PC
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Type: Demo
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Cost: $995.00 US
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Size: 44682 K
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Released: 2006-02-06
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Download: BridgeTrak Help Desk Software 7.0 Build (44682 K)
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LIVECHAT ContactCenter 5.1
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LIVECHAT Inc.
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Description: LIVECHAT ContactCenter is a program for customer support online. It enables real time chat with website visitors or other operators. ContactCenter contains a conjugated feature - Business Instant Messenger mode. You can keep all your business contacts in one place, chat, send files or establish conferences. ContactCenter is a solution for companies willing to improve online customer support and increase sales.
>>Visit Publisher's Site
>>Screenshot
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Platform: WinXP,Windows2000
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Category:Business::Helpdesk & Remote PC
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Type: Commercial
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Cost: $33.00 US
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Size: 6224 K
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Released: 2006-09-01
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Download: LIVECHAT ContactCenter 5.1 (6224 K)
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MailManager 2.0
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Logicalware Ltd
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Description: MailManager is the leading Open Source Email Response Management product. It is used by thousands of people in call centers, businesses, education and government. It helps teams to deal with large volumes of email to organizational addresses such as info@example.com, sales@example.com or support@example.com. It provides reporting tools, an email search engine and tools for answering email quickly using standard templates and attachments.
>>Visit Publisher's Site
>>Screenshot
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Platform: WinXP,Windows2000,Unix,Linux,Linux Console,Linux GPL,Linux Open Source,Mac OS X
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Category:Business::Helpdesk & Remote PC
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Type: Freeware
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Cost: $0.00 US
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Size: 7103 K
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Released: 2006-08-01
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Download: MailManager 2.0 (7103 K)
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logonmypc 3.6
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logonmypc.com
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Description: LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network resource(email, programs) from anywhere.Log off your PC when you left office, log on your PC at LogOnMyPC.com.
>>Visit Publisher's Site
>>Screenshot
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Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Win
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Category:Business::Helpdesk & Remote PC
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Type: Shareware
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Cost: $6.00 US
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Size: 625 K
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Released: 2004-07-04
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Download: logonmypc 3.6 (625 K)
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DataTrack System 2.5.2617
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Magnoware Systems
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Description: The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
>>Visit Publisher's Site
>>Screenshot
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Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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Category:Business::Helpdesk & Remote PC
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Type: Commercial
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Cost: $349.99 US
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Size: 13024 K
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Released: 2006-06-05
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Download: DataTrack System 2.5.2617 (13024 K)
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Freeware HelpDesk CentreDesk Group 3.2.2
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Merging Technologies
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Description: CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
>>Visit Publisher's Site
>>Screenshot
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Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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Category:Business::Helpdesk & Remote PC
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Type: Freeware
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Cost: $99.00 US
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Size: 22079 K
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Released: 2006-06-01
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Download: Freeware HelpDesk CentreDesk Group 3.2.2 (22079 K)
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ENT Server (Desktop Edition) 1.4.21
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Microforge.net LLC
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Description: Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
>>Visit Publisher's Site
>>Screenshot
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Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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Category:Business::Helpdesk & Remote PC
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Type: Commercial
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Cost: $395.00 US
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Size: 88627 K
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Released: 2006-06-19
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Download: ENT Server (Desktop Edition) 1.4.21 (88627 K)
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ENT Server Corporate Edition 1.4.21
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Microforge.net LLC
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Description: Take control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users.
Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization.
>>Visit Publisher's Site
>>Screenshot
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Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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Category:Business::Helpdesk & Remote PC
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Type: Commercial
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Cost: $895.00 US
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Size: 158891 K
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Released: 2006-06-19
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Download: ENT Server Corporate Edition 1.4.21 (158891 K)
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